/  Terms & Conditions

    Terms & Conditions


    All our five rooms have double beds that cannot be separated into single beds, heater or air-conditioning, separate space for your clothes, a cosy Moroccan lounge and Wifi. All bathrooms are decorated with traditional Zellige and have a sink, toilet and a shower. We also provide organic bath amenities. You can book our Riad exclusive for large groups, family and friends. Check out our special exclusive rate for 10 people maximum.

    Guarantee Policy

    A valid credit card guarantee for deposit or pre-payment is required at the time of booking. Credit card: 50% of the total amount of your stay will be debited by us asap.

    COVID-19 Policy

    There are few enclosed spaces at Le Limoun and much of life is lived in the open air – from our courtyards to our rooftop. Your peace of mind is paramount of course so social distancing will be observed throughout the hotel and also the following measures:

    • All our staff have been trained about Covid-19, how it spreads and how to contain it
    • Temperature checks for staff and guests on arrival
    • Hand washing stations have been installed at the main hotel entrance and on the rooftop terrace
    • The exterior of your luggage will be disinfected before being taken up to your room
    • Complimentary hand gel will be available in your room
    • We will follow Moroccan government guidelines on the use of face masks
    • All contact points – i.e. door handles, public rest rooms & table tops – will be regularly disinfected throughout the day
    Policies & Fees

    Check-in: 3:00pm – Checkout: 12.00 pm
    Payment types: We accept cash payments in following currencies: Dirhams, Euros, Dollars, or credit cards: MasterCard, Visa or PayPal.
    Deposit Policy: A credit card is required at the time of booking to guarantee the room.
    All rates include: breakfast, free Internet access and afternoon tea with homemade cakes.

    Policies for non-refundable rates: We require full payment at the time of booking and in case of modification, cancellation or no-show, the whole amount is non-refundable.

    Policies for normal rates: A 50% deposit on your total room reservation will be taken on booking. Your deposit will be fully refunded (less 7% of bank charges) for all modifications or cancellations up to a month prior to arrival. Your 50% deposit is non-refundable for all modifications or cancellations up to 14 days prior to arrival. For modifications or cancellations made 14 days prior to arrival, or a no show, the total price of the reservation will be charged.

    Special Requests: Any special requests cannot be guaranteed and will be honored based on availability and may incur additional charges.

    Online Reservation Procedures: By clicking submit to confirm reservation, you agree to the rate and room policies of this reservation.




    All the prices are per room / per night and includes homemade breakfast, free access to internet WIFI and 20% VAT. For single occupancy we offer -10% for Le Petit Patio and Cosy double room! Just leave us a comment that you are traveling by yourself.​

    Taxes & Fees

    City taxes of 2.50 Euro per person / per night is not included in the rate.This tax is repaid to the city of Marrakech and to the Office National Marocain de Tourisme.

    Additional Details

    To make your arrival more comfortable, we can organize an airport pick-up for you with our private transfer directly to Riad Le Limoun for 20€ up to 2 people, or 30€ roundtrip. For this service, please provide us with your flight details as soon as you confirm your booking.

    If you arrive by yourself, let us know at what time you arrive at the Bab Doukkala Mosque – we will pick you up there to avoid any problems with the faux guides.

    Please, contact us if you have questions. We cannot wait to welcome you!

    All orders are dispatched from Morocco via Chronopost or DHL International Express. Delivery will be 5 to 15 business days depending on your location and shipping method.

    We offer worldwide shipping, except for Russia and Israel as it is not possible to ship directly to these countries from Morocco.

    Shipping zones:

    Zone 1: France (excluding DOM TOM) France / Spain / Italy / Switzerland / Netherlands / UK / Germany / Belgium: Free

    Zone 2: Other European countries (except Russia): 90€

    Zone 3: USA/ Australia / Asia / Canada / Middle East (except Israel): 90€

    Zone 4: Rest of the world: 100€

    All orders shipped outside of Morocco might be subject to customs duties and taxes upon receipt. We cannot estimate the amount subject to your local country.
    Returns are eligible for a refund if a return authorization request is made within 14 days of your original purchase. All returns are at the customer’s shipping expense.

    Please, contact us if you have questions.

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